Course catalogue

The simplest definition of diversity is “a range or variety of different things”. In the context of D&I, diversity refers to “the traits and characteristics that make people unique” which include (but are not limited to) race, ethnicity, age, gender, socio-economic class, ability, sexual orientation, and nationality. The summation of these variables combine to create life experiences which shape how a person solves problems, creates, and assesses risk. These are examples of “diversity of thinking” which yields direct and indirect benefits that are foundational to the business case for investments in D&I initiatives.

An inclusive environment is one in which “all individuals are treated fairly and respectfully, feel welcome, have equal access to opportunities and resources, and can contribute fully to the organization’s success.”

• What are strategies to improve D&I initiatives?

• What is the business case for D&I?

• What are the gaps in the business case for D&I?

Leaders in a World Economic Forum study listed creativity as the third most important work skill they seek in employees. And as organizations face increasingly complex business issues, they are training their employees to be smart risk-takers and creative thinkers. They are hiring for these competencies, too. As you apply the recommendations provided in this course, your skills will increase, your employees will grow more confident and competent in their abilities, and together, you will create a powerful culture of innovation.

• Identify the need and ways to harness creative thinking    

• Identify ways to build a culture of creative thinking    

• Explore recommendations for developing your team’s creative thinking

The journey of a successful leader begins with both personal and professional development. Leaders stay on top of their industry and economy. They are future-focused, positive, and strong communicators. Leaders spend time in self-reflection and education, learning how to maximize their strengths and improve their weaknesses. They study best practices for working with others and know how to get the most out of their employees. They combine these knowledges to guide their organization. Leaders pursue goals persistently. They are open-minded and flexible in their approaches, encourage team members to embrace innovative thinking, and cultivate an environment of positive work culture. They develop team members through coaching, delegating, and mentoring. They also model and inculcate behaviors they want their employees to have, such as integrity, strong communication skills, innovation, emotional intelligence, strategic decision-making, confidence, and vision. Above all, a successful leader provides clarity of purpose, direction, and support, so that everyone succeeds as they work to achieve common goals.

• Demonstrate excellence in business strategy

• Apply essential personality characteristics

• Build critical people skills required to achieve goals

When you make developing customer rapport a priority, you will experience many benefits. From the very first interaction, there are things you can do to begin earning customer trust and loyalty. Be friendly and genuine as you communicate. Always be honest and work hard to solidify your reputation as a trustworthy professional. As your relationships grow, find ways to help your customers outside of your role as their sales consultant. These opportunities to assist them in their successes will cement your rapport even more. And don’t forget that relationships with your colleagues and co-workers need as much attention and care as your customer connections. It takes hard work and teamwork to be successful. Taking the time to build rapport with both your customers and colleagues is the key that unlocks this reality.

• Identify Ways of Establishing Customer Rapport

• Identify Ways of Sustaining Customer Rapport

• List the Benefits of Building Customer Rapport

Presentation

This training course provides an overview of the IACS Recommendation 47 – Shipbuilding and Repair Quality Standards.

Objectives

On completion of the training, students will be able to:

Understand the applicability of IACS Recommendation No.47.

Get familiar with materials, welding and non-destructive testing. 

Understand the quality standards for steel ship construction and remedial standards for new buildings. 

Understand the quality standards for repair of ships in operation.

Program

General requirements for new constructions and repair of ships in operation

Qualification of welders, welding procedures and NDT operators

Materials

Equivalency of material grades

Surface conditions and acceptance criteria

Shipbuilding and remedial quality standards for new constructions

o Standard for flanged longitudinals and flanged brackets

o Standard for corrugated bulkheads

o Standard for pillars, brackets and stiffeners

o Standard for hull shape

o Standard for fairness of plating between frames

o Standard for alignment and remedial standard for misalignment

o Standard for butt weld plate edge preparation and remedial standard

o Standard for fillet weld plate edge preparation and remedial standard

o Standard for distance between welds

Repair quality standards for ships in operation

o Standard for welding, groove roughness

o Standard for renewal of plates

o Standard for doublers on plating

o Standard for renewal of internals/stiffeners

o Standard for welding of pitting corrosion

o Standard for welding repair of cracks

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Shipbuilding and Repair Quality Standards, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Shipbuilding and Repair Quality Standards is obtained after completion of the course and passing the online test.

We know how important it is for us all to do what we can to ensure an effective transition for ourselves and our teams back to work. The landscape of the workplace has and will inevitably continue to change and today’s ‘new normal’ may not be tomorrow!

Provided in association with Astutis, NEBOSH Learning Partner 807.

The NEBOSH International Diploma in Occupational Health and Safety is an advanced health and safety qualification. Equivalent to an undergraduate degree in OHS. The NEBOSH Diploma is NEBOSH's flagship qualification. It is recognised by employers and professional bodies in over 180 countries around the world!

The qualification will develop competence in all areas of health and safety so you can reduce risk in dangerous environments and keep people safe. It is the ideal course if you want a successful, long-term career in health and safety.

Unit A: Managing Health and Safety

This unit provides an in-depth understanding of the key areas for managing health and safety, covering moral, economic and societal drivers, health & safety law and health & safety management systems. 

A1 - Principles of health & safety management

A2 - Principles of health & safety law

A3 - Criminal Law

A4 - Civil Law

A5 - Loss causation and incident investigation

A6 - Measuring and reviewing health and safety           

A7 - Identifying hazards, assessing and evaluating risk

A8 - Risk control

A9 - Organisational factors

A10 - Human factors

A11 - The role of health & safety practitioner

Unit B: Hazardous Agents in the Workplace

Unit B details all major aspects of managing chemical, biological, physical and physiological hazards in the workplace.

B1 - Managing Occupational Health

B2 - Identification, assessment & evaluation of hazardous substances

B3 - Control of hazardous substances

B4 - Monitoring and measuring

B5 - Biological agents

B6 - Physical agents - noise and vibration

B7 - Physical agents - radiation

B8 - Mental ill-health & dealing with violence & aggression at work

B9 - Musculoskeletal risks and controls

B10 - Work environment risks and controls

Unit C: Workplace and Work Equipment Safety

Unit C provides a thorough understanding of how to create and manage safe working environments, covering welfare, fire, dangerous substances, work equipment, electricity, construction and transport. 

C1 - Workplace welfare requirements and specific workplace issues

C2 - Fire and explosion

C3 - Workplace fire risk assessment

C4 - Storage, handling and processing of dangerous substances

C5 - Work equipment (general)

C6 - Work equipment (workplace machinery)

C7 - Mobile, lifting, access and work at height equipment

C8 - Electrical safety 

C9 - Construction & works of a temporary nature - hazards and controls

C10 - Workplace transport and driving for work

Changing demographics, technology innovation, and global competition are driving enterprise-wide business transformation. Digital natives—two new generations of buyers and corporate talent—are wired to connect, communicate, and operate in this environment. How they instinctively navigate this digital age is redefining how organizations are responding to customer expectations, continuous business innovation, and competition. A recent Wall Street Journal article said, “We are in an era of extraordinary change in core business models. Technology is usually the cause.” As organizations shift from pre-digital age business models to more agile platform-based models, their strategies are changing too. Digital technologies are the tools that organizations are using to meet the demands of a new breed of the buyer and a competitive global economy. It’s clear that today—and going forward—every business is now a digital business.

• Learn how markets are getting transformed due to digital

• Recognize how business models get transformed due to digital

• Understand how digital influences strategy transformation for any business

"Faced with the increasing pace and pressures of today’s business environment, organizations are constantly seeking ways to be more efficient and effective. Because companies are often asked to do more with less—including time—they must use their resources wisely to stay ahead of the competition. A talented and skilled workforce is the key to achieving the required results. When you align your workforce with your company’s goals, your organization’s energies will be appropriately focused. And if you set reasonable, measurable, and attainable goals, you will be able to link performance to rewards and motivate your employees to do even more. 

Most organizations don’t understand the power of incorporating the correct timing and frequency of goals into their plan. For example: goals that are set at the beginning of the year and audited 12 months later are not going to motivate your people. It’s difficult to stay committed a business goal over such a long time. When you learn how to set strong, timely, and measurable goals, your team will clearly understand their purpose, see their importance, and know how they will be measured. In this course, you will learn the usage of stretch goals to motivate your team.

• Align stretch goals to performance goals 

• Decide whether to stretch the goals

"“Change is the only constant in life.” 

-Heraclitus, a Greek philosopher 

As a leader, you’re responsible for leading your team to achieve organizational goals. Sometimes that involves changing processes, adopting new technologies, or learning new skills. What do you do when one or more of your employees refuse to change and grow with the rest of the team? People tend to approach change in one of the two ways. They either embrace change and are excited about the possibilities and opportunities inherent in a new adventure. Or they resist change because they fear the unknown. As a leader, you probably have employees in both camps. In this course, we will discuss how to influence the change resisters.

• Identify the fear for change 

• Implement T-chart

Course goal: This course aims to provide all relevant personnel with an overview of best practices in Mechanical Isolations

Course Sections:

1. Introduction to Mechanical Isolations

2. Roles and Responsibilities

3. Safety Critical Manual Valves (SCMVs)

4. Planning Isolations

5. Performing Isolations

6. Isolation Security

7. HP/LP Systems

8. Reinstatement of Plant

Doel van de cursus: Deze cursus is erop gericht al het relevante personeel een overzicht te geven van de beste praktijken inzake mechanische isolaties

Cursusdelen:

1. Introductie tot mechanische isolaties

2. Functies en verantwoordelijkheden

3. Handbediende veiligheidskritische kleppen (HVKK's)

4. Isolaties plannen 

5. Isolaties uitvoeren

6. Isolatiebeveiliging

7. HD/LD-systemen

8. Herplaatsing van installatie

In the previous lessons, you have learned the four skills of self-awareness, self-management, social awareness, and relationship management to increase your EQ and strengthen your ability to manage yourself and influence others. Boosting your emotional intelligence will leverage your existing skills, IQ, personality, education, and experience even more. This should align with the benefits of increasing your EQ as a leader in terms of how they deal with their people and increase their leadership skills. Consider that you may have the best plan and strategy, but it will not matter unless you communicate this strategy to your team, persuade them to work on it, listen to their inputs, and guide them through the hurdles. You will be able to do this through an exhibition of strong EQ. In this lesson, we will outline some strategies, exercises, and ideas you can use to become an emotionally intelligent leader. You need people skills to execute and succeed in your plan. Developing your EQ will supercharge your leadership arsenal.

• Apply strategies that will help you become self-aware 

• Practice self-management techniques 

• List the methods to execute social awareness 

• State the techniques to exhibit relationship management

In today’s corporate world, it is important for a leader to develop writing skill and create a personal brand. When you are able to write crisply and relevantly about topics you understand well, you will influence not only those in your organization but customers, industry peers, and potential clients too. Whether writing emails, business letters, online articles, or posting on social media, you have the ability to set yourself apart from other leaders if you can convey ideas in a way that clearly and powerfully persuades, motivates, or informs. In this lesson, you will learn how to plan, organize, and write business communications as well as create and manage your personal brand.

• Write clear and direct business communications 

• Build your personal brand

The workforce in most of the organizations has a mix of four generations. Individuals from the Baby Boom era are moving closer to retirement, while a new generation of workers, Generation Z, are entering the business world. Different cultural events and forces have so distinctly molded the Baby Boomers, Generation X, Millennials, and Generation Z that their approaches to work vary greatly. In this lesson, you will learn that strategic leaders seize the opportunity to leverage the wisdom and experience of the oldest generation and the entrepreneurial, technological, and ideological strengths of the younger generations to prepare their organizations for the future.

• Identify the similarities of all generations 

• Learn to lead the generationally diverse team 

• Build the bridge between these generations

Problems come in all shapes and sizes, and they are an inevitable part of business life. Instead of trying to avoid or ignore them, it’s better to accept them, find ways to solve them and learn from them. With the right perspective, problems can even be gateways to innovation. There are a variety of models and methods that can be used to identify, analyze, and implement effective solutions. In this lesson, we will look at a hybrid of the A3 model, 5 Whys, and Divergent/Convergent methods.

• Identify the eight steps of the A3 model  

• Assist your team in problem-solving

Ce cours est conçu pour :

• Présenter les grandes lignes du processus d'Évaluation de l'impact environnemental (EIA)

• Décrire les contrôles législatifs en vigueur concernant l'EIA 

• Identifier les projets pour lesquels une Déclaration environnementale (ES) est obligatoire, et quand une révision d'une ES existante peut être nécessaire

• Identifier les activités pour lesquelles une Orientation de l'EIA peut être requise, plutôt qu'une ES

• Identifier les activités qui sont « exclues » et qui n'exigent ni ES ni Orientation de l'EIA

• Décrire les différentes étapes du processus d'EIA et identifier les types de consultations qui doivent être effectuées

• Identifier les zones qui doivent être soigneusement étudiées afin de déterminer l'impact potentiel sur leur environnement, et

• Connaître les délais pour mener une ES ou une Orientation de l'EIA

Presentation 

This training course provides a general overview of the requirements of the AFS Convention and the anti-fouling systems used for new constructions and during ships operational life.

Objectives

On completion of the training, students will be able to: 

Understand the aim of the anti-fouling systems and their impact on the environment. 

Know the requirements of the AFS Convention. 

Be familiar with the applicable documentation and related certificates. 

Program 

What is fouling and how do anti-fouling systems work 

Influence on the environment 

Composition of anti-fouling systems 

The AFS Convention and regulations 

Applicability of AFS Convention for new and existing ships 

Regulation (EC) No. 782/2003 

Survey and certification 

o Types of surveys 

o Scope of Initial surveys for new and existing ships 

o Other surveys 

o Certificate issuance 

o The validity of the IAFS Certificate 

o Type approval certificates

Certificate 

On completion of the training program, the student will be awarded the following qualifications:

Certificate of Anti-Fouling Systems awarded by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Anti-Fouling Systems, issued by Bureau Veritas Solutions Marine & Offshore, is obtained after completing the course and passing the qualification examination.

Presentation

This training course provides an overview of the general hazards existing on board ships, the appropriate protective equipment to be worn, the precautions to be taken before entering a confined space and other dangerous situations.

Objectives

On completion of the training, students will be able to:

Know the general principles and the hazards existing on board ships

Get familiar with the different personal protective equipment and their applications 

Understand the hazards related to confined space entries, and the precautions to be taken

Know the precautions to be taken about the various dangerous situations likely to be found on board ships.

Program

General principles

Risk control structure

Personal Protective Equipment (PPE)

o Protection of the head

o Protection of eyes and face

o Respiratory protection

o Protection of the feet

o Hearing protection

o Protection of the body

o Protection against fall from height

o Protection of the hands

o Other safety equipment

Safe boarding of ships and offshore units

General precautions while working on board

o Slips, trips and falls

o Internal inspections

o Engulfment

o Fire & explosion

o Hazardous materials

o Air quality & Oxygen rate

o Main points of attention

Confined spaces

o General precautions

o Entry permit

o Rescue attempts

o Particularly dangerous spaces

Other dangerous situations

o Use of rafts or boats for inspections

o Working at height

o Pressure tests

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Personal Safety on Board Ships, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Personal Safety on Board Ships is obtained after completion of the course and passing the online test.

Presentation

This training course aims at providing an overview of the Port State Control background, organisation and procedures. It includes a description of the Port State Control inspection process, the criteria for selection of ships for inspection and the most common detainable deficiencies.

Objectives

On completion of the training, students will be able to:

Know the background and organisation of the various Port State Control regimes around the world

Understand the Port State Control procedures, the criteria for selection of ships for inspection and the inspection process

Know the various publications issued regularly by the different Port State Control regimes 

Get familiar with the most common deficiencies which may lead to ship’s detention

Program

PSC background and organisation

Purpose

Regulations

Regional Port State Control organisations

PSC procedures

Relevant instruments

Selection of ships for inspection

Inspection and selection scheme – Scope, priority and frequency of inspection

Paris MOU – New Inspection Regime (NIR) factors

PSC inspection process

Initial inspection

Clear grounds for more detailed inspection

More detailed inspection

Ship detention

Banning of ships

Publication of information

Detainable deficiencies

Examples of detainable deficiencies

Under SOLAS Convention

Under Load Lines Convention

Under MARPOL Convention

Under Chemical and Gas Codes

Under STCW Convention

Under ILO Conventions

Statistics from various PSCs

Certificate

On completion of the training program, the student will be awarded: 

A Certificate of Port State Control, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Port State Control is obtained after completion of the course and passing the online test.

Presentation

This training course provides a general introduction to the most important maritime regulatory bodies: the International Maritime Organisation (IMO), the International Association of Classification Societies (IACS) and the European Maritime Safety Agency (EMSA).

Objectives

On completion of the training, students will be able to:

Understand the mission and structure of IMO, know the IMO requirements and the main International Conventions, and understand the process of acceptance, adoption and implementation of International Conventions.

Know the history of IACS and its mission, understand the IACS organization and the role of each entity, and know the main types of documents issued by IACS and how they are implemented.

Understand the European context, the role of the European Maritime Safety Agency (EMSA), and know the key points of the EU Regulation on common standards for ship inspection and survey organisations.

Program

Module 1 – IMO

IMO Mission

IMO History

IMO Organisation

IMO Regulations

Implementation of IMO Regulations

IMO Technical Assistance

Module 2 – IACS

IACS History

IACS membership evolution and current members

Membership criteria

The mission of Classification Societies and what Classification Societies do not do

IACS aims

IACS values – Leadership, technical knowledge, quality performance, transparency

IACS Organisation

Work programme and work process

IACS Panels

IACS main documents

Module 3 – EMSA

The European context

EMSA purpose and mission

EMSA structure

Regulation (EC) No 391/2009 

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Maritime Regulatory Bodies, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Maritime Regulatory Bodies is obtained after completing the course and passing the online test.