You will learn how to understand the nature of conflicts, explore alternative perspectives, find common ground, and develop sustainable solutions. Course Objectives: 1. Understanding Conflict, 2. Exploring Alternatives, 3. Finding a Neutral Place, 4. Effective Communication, 5. Body Language Awareness, 6. Identifying a Common Goal, 7. Third-Party Mediation, and 8. Brainstorming and Action Planning.
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