Course catalogue

Having a wide range of contacts from diverse backgrounds and experiences can give leaders a unique perspective on different issues. This course takes you through a leader's networking journey - the importance of building a network, the forms of networking, and what strategies can be used to build a stronger network.

In this course, you will:

● Understand networking and its different needs at different levels of leadership

● You’ll describe key features of each networking form – personal, operational, and strategic, and

●You’ll learn strategies to develop your networking skills

Achieving phenomenal results by recognizing what actually works for the team and how to keep the team members motivated is one of the key responsibilities of a leader. Increasing the effectiveness of the team’s performance through the elimination of conflicts and other challenges among teams is another important competency in a leader. This in turn reduces employee turnover and creates a culture of taking accountability and responsibility for tasks and actions. This also opens up pathways to innovation, creativity, and problem-solving. Let’s look at how a leader can strike the right balance and apply some parts of neuroscience to bring harmony and understanding to the team.

In this course, you will:

● Understand the importance of building accountability in the team

● Create a structured reporting process

● And learn to analyze the consequences of performances

Welcome to the training on Identifying Types of Violence in the Workplace. The purpose of this scenario-based training is to build awareness of various types of threats in the workplace so that they can be anticipated and diffused. This training focuses on the role of HR and company culture in identifying and preventing workplace violence. In a crisis situation however, any employee may have to step up and act showing good judgement.

This training is meant for:

HR professionals

Compliance professionals

Employees who work on a company campus full time or part-time

Small Business Owners

How to great in the new world.

There are three business languages managers need to understand in order to make the best decisions. These languages are accounting, finance, and economics. Leaders use these languages to see how their company has performed in the past (accounting), plan how the company should move forward (finance), and predict how outside influences will affect their plan (economics). The benefits of having a working knowledge of these three languages include being able to understand and communicate with others in he organization about financial issues, making decisions that align with overall corporate goals and strengthening your value to the company.

• Make better business decisions based on accounting 

• Use historical financial performance data to plan for the future 

• Educate yourself to make better financial, accounting, and economic decisions

According to Harvard Business Review, half of the new hires fail within the first 18 months of employment. These numbers apply to both management and lower levels of staff. But why should you care as a company? Unsuccessful recruitment is not just about monetary losses in terms of remuneration, it has far-reaching consequences. They lead to a loss of productivity and reputation, and worsen the morale in the office. Understanding and addressing these challenges is essential to ensure that the recruitment process is successful and that the company can attract the best talent.

This training is meant for:

● Business Leaders

● Business Consultants

● Entrepreneurs

● HR Executives

● Anyone who is interested in learning about recruitment

In this course, you will:

● Identify the challenges in recruitment

● Learn how to overcome organizational barriers to recruitment

● Understand how to become known as a great employer

Presenting to groups is a regular part of many leaders’ responsibilities. You may speak at industry gatherings, leadership retreats, conferences, or staff meetings. Regardless of whether you’re presenting to large or small groups, your goal should be to deliver your message in a way that is engaging and interactive. Studies say that you have less than one minute to engage your audience before they begin to lose interest. And once you’ve captured their attention, you must continue to purposefully interact with them throughout the presentation. This course will enable you to enhance your engagement techniques which can be the difference makers that determine how focused, connected, and engaged your audience will be throughout your presentation.

• Identify the steps involved in planning for a successful presentation

• Recognize the importance and methods of practice

• Demonstrate the practices essential to boost your confidence while delivering a presentation

The success of a product or services organization is dependent on how effectively their sales team sells. The ability of a company's sales reps to “win” at each stage of the selling process, and ultimately earn the business on the right terms and in the right timeframe, determines the sales team’s effectiveness. In this course, you will get familiarized with the importance of cold calling, it’s key principles and the tips and trick of mastering the subject.

• Define cold calling

• Identify key principles of effective cold-calling

• Enlist the tips to master cold calling

Welcome to the course on Inclusive Web Design for User Accessibility. Whether you are a content writer for the web, a web designer, product manager, content strategist, information architect, developer building an accessible website or online product is your job. Accessibility in web or product design needs to be a core part of the product development strategy contrary to being treated as an afterthought. According to global estimates, roughly a billion people suffer from some form of disability. Accessible design is all about crafting websites that enable users with cognitive or motor impairments to experience the website in the way it was intended to be experienced.

In this course, you will be able to:

a. Identify and list the various impairments that prevent users from accessing online products and websites

b. Explain the business case for online inclusivity

c. Have an awareness of key accessibility features and guiding principles to create an inclusive website or app

Essentially, SCM is managing everything it takes to get a product or service to your consumer. Since every step along the way has a cost, supply chain leaders should focus on capitalizing on opportunities, reducing risks, and maximizing supply chain capabilities. For instance, the success of a sales team is directly tied to the success of the supply chain. If the inventory isn’t available, the sale isn’t made or it is delayed. If an excess of inventory is carried, the product must be discounted or worse yet left unsold. Supply chain leaders have the arduous task of having everything in the right place, in the right quantities, at the right time.

While the idea of reverse engineering is not new, it is a skill that all engineers, developers, and product designers should have. It is a fundamental skill that will make you an extremely valuable asset in any work environment.

Why you should take this course:

• To learn how reverse engineering works

• To learn about its potential in the industry

• To stay abreast of evolving technology and ahead of the competition

Hand hygiene is one of the simplest and most effective ways to prevent infection. Scientists have found that many diseases can be stopped by simply washing your hands with soap and water. Practicing hand hygiene in medical environments, where exposure to illness is common, will ensure that disease spread slows down.

By the end of this course, you will:

• Understand the importance of hand hygiene

• Know how to perform basic hand hygiene

• Learn when to use PPE in addition to basic hand hygiene

In today's business world, intangible assets have become a critical factor in the success of a company. They are often the source of significant value, creating a competitive advantage and driving revenue. Understanding the significance of intangible assets is essential for professionals who want to stay ahead in the business world. It is important to understand how intangible assets contribute to the success of a company, how to value them, and how to leverage them to achieve business goals.

This training is meant for

● Business Leaders

● Business Consultants

● Entrepreneurs

● Anyone interested in learning about Intangible Assets

In this course, you will:

● Understand intangible assets and their types

● Analyze how to report and value intangible assets

● Understand the laws surrounding intangible assets

Customer service is the assistance you provide to your clients to make their interactions with you simple and joyful, both before and after they purchase and utilize your goods or services. It’s an essential part of every business.

In this course, you will:

● Comprehend customer service and list a few related skills

● Infer the importance of customer service in a business

● List a few tips to improve your customer service skills

Developing a strong personal brand can help you stand out from your colleagues, giving you a competitive edge in the job market. It also allows you to create valuable connections, as people are more likely to remember you if you have a distinct identity. Through this course, you will learn the key aspects of why branding yourself as a leader is important. In addition, you will learn the essential qualities and strategies you need to create your leadership brand.

In this course, you will:

● Describe personal branding and its relevance at your company

● Identify essential qualities needed for creating your leadership brand

● List strategies that will amplify your existing personal brand as a leader