Course catalogue

Why do we do what we do? Mentalisation is concerned with our ability to understand ourselves and others. The ability to mentalise is an absolutely essential social skill and a necessary prerequisite for effective leadership. As people, we are not able to directly observe other people’s thoughts and feelings. In order to understand what is going on in other people’s psyche, we must instead use our ability to interpret states of mind. This ability is called mentalisation.

Course Content:

• Learning outcomes

• Mentalisation (video)

• Mentalisation

• Interpretation

• The essence of mentalisation

• Mentalisation is central for communication and relationships

• Prerequisite for good mentalisation

• For reflection

• What have you learned?

• Suggestions for further reading

Purchase and consumption behaviors in daily life often are dependent on various factors. In this course Dr. Jagdish Sheth various dimensions that affect the consumption behavior.

At the end of this course, you will be able to:​

Explain uncertainty avoidance as a dimension with the help of nonverbal communication or cues.

Describe the notion of collaboration versus competition.​

List the four institutions which are part of the last dimension of role of individual over institutions.​

This course provides a comprehensive understanding of the sound signals and visual shapes required under the International Regulations for Preventing Collisions at Sea (COLREGs). Participants learn how to interpret, apply, and comply with maneuvering and warning signals, ensuring safe communication and navigation in all visibility conditions. The course combines theoretical explanations with real-world scenarios and practical quizzes to enhance maritime situational awareness.

In the modern-day sales landscape, it is imperative that the sales leadership should create a defined sales strategy with clear and achievable goals. Not just this, the designed sales strategies should be aligned to the overall organizational goal. In this course, you will learn about the importance of a defined sales strategy and certain tips to help you align sales strategy to organizational goals. You will also learn about how aligned sales strategies benefit you in the long run.

At the end of this course, you will be able to:

• Understand the importance of sales strategies.

• List a few tips to align sales strategies to organizational goals.

• List some benefits of aligned sales strategies.

As the world turns more digital, individuals, companies and even countries become more susceptible to threats such as malware and advanced persistent threats that can include data theft, destruction of files, and spying on users. If you want to protect yourself and your organization from these kinds of attacks, it's important that you understand what they are and how they work.

At the end of the course, you will be able to:

● Know the different types of malware and advanced persistent threats

● Find ways to protect your organization

● Know which tools can be used to anticipate threats

The focus of your call center may be to generate sales or to handle customer service, either way, your department has an important role in the organization. The call center team is the face of the company for the customer, hence plays a crucial role in customer handling. Call centers generate a high turnover, which makes it even more important to exhibit consistent management and strong leadership to avoid attrition and to increase productivity and response time. 

In this lesson, let’s look at some ways that you can develop and maintain a happy, productive, and motivated call center team.

• Hire and train the right professional 

• Measure, monitor, and motivate your employees 

• Reward and affirm your team

Having a wide range of contacts from diverse backgrounds and experiences can give leaders a unique perspective on different issues. This course takes you through a leader's networking journey - the importance of building a network, the forms of networking, and what strategies can be used to build a stronger network.

In this course, you will:

● Understand networking and its different needs at different levels of leadership

● You’ll describe key features of each networking form – personal, operational, and strategic, and

●You’ll learn strategies to develop your networking skills

Achieving phenomenal results by recognizing what actually works for the team and how to keep the team members motivated is one of the key responsibilities of a leader. Increasing the effectiveness of the team’s performance through the elimination of conflicts and other challenges among teams is another important competency in a leader. This in turn reduces employee turnover and creates a culture of taking accountability and responsibility for tasks and actions. This also opens up pathways to innovation, creativity, and problem-solving. Let’s look at how a leader can strike the right balance and apply some parts of neuroscience to bring harmony and understanding to the team.

In this course, you will:

● Understand the importance of building accountability in the team

● Create a structured reporting process

● And learn to analyze the consequences of performances

Ex basic is a course in electrical installations in explosive areas. The aim of the course is that those who work in explosive areas can carry out the work in a safe way.

The course will help users to experience both the course and the work afterwards as motivating and instructive. Our goal is that all employees are motivated to perform a safe and good job. Everyone who undergoes this course will be sufficiently qualified to be able to independently carry out the assignments that are planned with electrical installations within explosive areas.

Duration: Ex course is 8 hours

The recommended maximum time for evaluating competence is 5 years

The E-Learning course can also be taken as a refresher course after 5 years.

The general principles of explosion protection
Area classification and zoning
Gas groups and the connection between area and equipment
Temperature classes and the relationship between area and equipment
The general principles of type of protection and labeling

Target group
Personnel involved in the installation, inspection and selection of equipment in explosive areas. Electrical, automation and other personnel working in or designing electrical installations in explosive areas.

Welcome to the training on Identifying Types of Violence in the Workplace. The purpose of this scenario-based training is to build awareness of various types of threats in the workplace so that they can be anticipated and diffused. This training focuses on the role of HR and company culture in identifying and preventing workplace violence. In a crisis situation however, any employee may have to step up and act showing good judgement.

This training is meant for:

HR professionals

Compliance professionals

Employees who work on a company campus full time or part-time

Small Business Owners

Gamified Course: This course is built of mini-games that put a fun twist on traditional e-Learning. Gamification makes learning interactive and engaging, making every moment enjoyable. Get ready to experience e-Learning like never before!

IOGP Life-Saving Rules: Work Authorization. An interactive, gamified course on authorization as a crucial process involving seeking and obtaining authorization to start, resume, or hand over a task.

Objective:

Learn the safety principles that apply while seeking and obtaining authorization to start, resume, or hand over a task.

Course Content:

Authorization as a crucial process involving seeking and obtaining authorization to start, resume, or hand over a task.

Action statements covered during this course:

• I have confirmed if a permit is required

• I am authorized to perform the work

• I understand the permit

• I have confirmed that hazards are controlled and it is safe to start

• I stop and reassess if conditions change

How to great in the new world.

There are three business languages managers need to understand in order to make the best decisions. These languages are accounting, finance, and economics. Leaders use these languages to see how their company has performed in the past (accounting), plan how the company should move forward (finance), and predict how outside influences will affect their plan (economics). The benefits of having a working knowledge of these three languages include being able to understand and communicate with others in he organization about financial issues, making decisions that align with overall corporate goals and strengthening your value to the company.

• Make better business decisions based on accounting 

• Use historical financial performance data to plan for the future 

• Educate yourself to make better financial, accounting, and economic decisions

According to Harvard Business Review, half of the new hires fail within the first 18 months of employment. These numbers apply to both management and lower levels of staff. But why should you care as a company? Unsuccessful recruitment is not just about monetary losses in terms of remuneration, it has far-reaching consequences. They lead to a loss of productivity and reputation, and worsen the morale in the office. Understanding and addressing these challenges is essential to ensure that the recruitment process is successful and that the company can attract the best talent.

This training is meant for:

● Business Leaders

● Business Consultants

● Entrepreneurs

● HR Executives

● Anyone who is interested in learning about recruitment

In this course, you will:

● Identify the challenges in recruitment

● Learn how to overcome organizational barriers to recruitment

● Understand how to become known as a great employer