Course catalogue

This course highlights the importance of compassion, discussing its personal, societal, and leadership benefits. Compassion enhances personal well-being by fostering a sense of purpose, connection, and self-esteem. It contributes to a more peaceful and just society by promoting inclusivity, understanding, and action towards social issues.

Compassionate leaders build trust, create positive work environments, and address the needs of their followers. However, compassion is not always easy and may require stepping out of one's comfort zone. It is a skill that can be developed through practices such as mindfulness, loving-kindness meditation, active listening, gratitude, and volunteering. True compassion recognizes the humanity in all individuals and extends to both familiar and unfamiliar situations. It is a continual practice that can create a brighter and more compassionate world. In conclusion, compassion is essential for personal growth and positive societal change, and it can be cultivated through various means to make a meaningful impact.

This course aims to aid you in stopping disturbances before they arise or quelling them quickly once they have begun.

The goal is to aid you in identifying disturbances before they start. Early identification and interruption of verbal disturbances will reduce physical disturbances. If physical disturbances arise, this course will aid you by providing guidance in quelling disturbances quickly. This course is designed for ship security personnel specifically in dealing with unruly or upset passengers on a passenger vessel. This course covers mandates in the ISPS Code and SOLAS (Chapter 13 - Training)

With COVID-19 meaning that home working is no longer an option but a necessity for many, what are the potential side effects on our health and work performance. Employers may need to provide additional training to ensure appropriate supervision and work behaviours. These include remote technology, communication skills development, time management and ergonomics.

Effective remote working requires greater self-control and discipline to avoid the boundaries between work and personal life becoming blurred. Research has shown that, in general, homeworkers tend to work longer than office workers and this increases with the use of technology. Homeworkers do benefit from greater working time autonomy, but how effectively this is applied depends on the discipline of the individual.

The ‘Effective Remote Working’ bundle includes 3 months access to 10 online courses and over 7 hours of eLearning.  

• Management of Change

• Lone Working (Employees)

• Smart Workplaces: Responsible Social Media for Team members

• Business Writing: E-Mail Techniques

• AEC Success: Effective Decision Making

• Webinars – Conducting a Web-based Presentation

• ABCs of Managing Time & Effort: The 80/20 Way

• Smart Time Management: 7 Steps to Regaining Control of Your Day

• 3-way Communication

• Smart Customer Service 3: Effective Verbal and Nonverbal Communication

This is a course on electrical installations in potentially explosive areas.

Our goal is to ensure that employees are motivated to work safely and securely.

After completing the course, they will have sufficient knowledge to be able to participate in the installation of Ex equipment and carry out inspection and maintenance safely.

The participants' learning objectives are to understand:

• General principles for explosion protection

• Area classification and zone division

• Gas groups and the connection between area and equipment

• Temperature classes and the connection between area and equipment

• The general principles for type of protection and marking

• Inspection and maintenance in an explosive environment

• How maintenance work is carried out in an explosive environment

• What the participant can do theirself, and what must be submitted to an authorized workshop

Course Description:-

This bundle consists of 3 modules, which include an inspection of the Pump room.

This bundle focuses on the Pump room.  

1) You will be guided on how to carry out various checks to be carried out in the pump room, starting from the entrance and working our way down to the bottom platform, carrying out various checks as done by various inspectors and auditors. This module will also show you the most frequent checks and tests carried out by various inspectors and auditors.

2) It will help combine your knowledge, core competency, your soft skills, your situational awareness and your attitude and empower you to be an efficient member of the vessel’s team.

3) It will assure the candidate on how to deal with third-party Inspectors professionally and how to handle the situation maturely. It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence.  

Learning Objectives:-

At the end of this module, the candidate will be able to

1) Carry out systematic checks and tests whilst inspecting the pumproom, including the Mechanical ventilation, high suction dampers, checking the COP mechanical seals, cargo sea chest testing arrangements, communication, bilge testing etc.; this will ensure that these spaces are compliant and ready for inspection.

2) Understand the responsibility and importance of having the right attitude when dealing with third-party inspectors, 

3) Understand the importance of good housekeeping, accurate record keeping and complying with the Company SMS, International statutory and Flag state requirements.

Course Description:-

This bundle consists of 16 modules, which include all the Lifesaving and fire-fighting appliances on board.

This bundle focuses on the Life-saving and firefighting appliances on board.

1) You will be guided on how to carry out various checks and tests for the emergency fire pump, various fixed firefighting systems, lifeboats, life rafts, life buoys, Emergency headquarters etc. This module will also show you the most frequent checks and tests carried out by various inspectors and auditors.

2) It will help combine your knowledge, core competency, your soft skills, your situational awareness and your attitude and empower you to be an efficient member of the vessel’s team.

3) It will assure the candidate on how to deal with third-party Inspectors professionally and how to handle the situation maturely. It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence.  

Learning Objectives:-

At the end of this module, the candidate will be able to

1) Carry out systematic checks and tests of emergency fire pump, various fixed firefighting systems, lifeboats, life rafts, life buoys, emergency headquarters etc; and ensure that these spaces are compliant and ready for inspection.

2) Demonstrate the various checks carried out on the SCBA compressor and will able to ensure the SCBA compressor is compliant in all respects, ready for an inspection and ready for immediate use.

3) Demonstrate the various checks required to be carried out for various extinguishers, fire hoses, fire hose boxes and couplings and able to ensure that these equipment are compliant in all respects, ready for inspection and ready for immediate use.

4) Understand the responsibility and importance of having the right attitude when dealing with third-party inspectors, 

5) Understand the importance of good housekeeping, accurate record keeping and complying with the Company SMS, International statutory and Flag state requirements.

Course Description:-

This bundle consists of 8 modules, which include various aspects of engine room watchkeeping, including the engine control room.

This bundle focuses on the engine room. 

1) You will be in various aspects of engine room watchkeeping, including the engine control room and the testing and inspections of various machinery, UMS procedures, and various documentation, including the engine log book. This module will also show you the most frequent checks and tests carried out by various inspectors and auditors.

2) It will help combine your knowledge, core competency, your soft skills, your situational awareness and your attitude and empower you to be an efficient member of the vessel’s team.

3) It will assure the candidate on how to deal with third-party Inspectors professionally and how to handle the situation maturely. It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence.  

Learning Objectives:-

At the end of this module, the candidate will be able to

1) Carry out systematic checks and tests whilst inspecting the engine room and the associated machinery; this will ensure that these spaces are compliant and ready for inspection.

2) Plan, manage and work more efficiently, which in turn will build confidence and improve efficiency.

3) understand the responsibility and importance of having the right attitude when dealing with third-party inspectors, 

4) understand the importance of good housekeeping, accurate record keeping and complying with the Company SMS, International statutory and Flag state requirements.

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i den digitale notatblokken OneNote 2016. En kombinasjon av videoer, teori, eksempler, oppskrifter og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. E-læringskurset inneholder 52 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Notater

- Innholdselementer

- Outlook

- Søking

- Delte notatblokker

- Mobilappen

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their efforts on acquiring new customers, but only 18% surveyed focus on retaining existing customers. Another survey revealed that companies who increase their customer retention rates by 5%, increase their profits by at least 25% and often more. 

These statistics make it clear that loyal customers help drive a company’s growth and profitability. The key to keeping your customers satisfied and loyal to your organization is excellent customer service.   

In this lesson, you will learn how to build relationships of trust and appreciation.

• Recognize the value of customer service 

• Serve external customers 

• Serve internal customers

Gamified Course: This course is built of mini-games that put a fun twist on traditional e-Learning. Gamification makes learning interactive and engaging, making every moment enjoyable. Get ready to experience e-Learning like never before!

IOGP Life-Saving Rules: Work Authorization. An interactive, gamified course on authorization as a crucial process involving seeking and obtaining authorization to start, resume, or hand over a task.

Objective:

Learn the safety principles that apply while seeking and obtaining authorization to start, resume, or hand over a task.

Course Content:

Authorization as a crucial process involving seeking and obtaining authorization to start, resume, or hand over a task.

Action statements covered during this course:

• I have confirmed if a permit is required

• I am authorized to perform the work

• I understand the permit

• I have confirmed that hazards are controlled and it is safe to start

• I stop and reassess if conditions change

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i Outlook 2013. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene. E-læringskurset inneholder 43 opplærings-videoer.

Course Content

- Sending av meldinger 

- Behandling av meldinger 

- Kalender 

- Personer 

- Oppgaver og notater

Worldwide incidents of Cyber Attack on shipping are rising dramatically every year, and vessel vulnerability to these attacks is also on the increase - as systems become more and more automated and connected. Whether carrying cargo, passengers or vehicles, ships are becoming more dependent on the use of digital and communications technologies throughout their operational lifespans. As shipping systems become more and more complex, so does their vulnerability to attacks from cyber criminals, who have demonstrated the ability to penetrate the systems used by the maritime industry, with potentially disastrous consequences to life, property, and the environment.

The ‘Cyber Security Awareness for Vessels' course examines the Cyber Security threats that exist, both generally and specifically within the maritime environment. The course examines the weaknesses that there may be in ship IT and OT systems, and how they may be exploited - and then goes on to look at the measures that can be taken to mitigate and defend against these types of threats.

Just about everyone knows that young people just love to travel. It is a means of expressing themselves, discovering who they are, and a fantastic means of exposing them to different cultures, societies, and ways of life. It is also common knowledge that there are, and always will be inherent risks that accompany young people whilst they are travelling away from the security of family and home. For example, in Australia, more than 38,000 people go missing each year. Whilst most of these are located within a short time period, there remain as many as 2,600 missing for more than 3 months.

The Online Travel Security Awareness for Students & Young People Overseas Course has been specifically written for young people travelling or working overseas during gap years, student exchange programmes, working with NGO's and Charities or simply backpacking around the world. 

The course covers most areas that need to be considered in order to assist in the mitigation of the risk of a security-related incident. The course also covers topics relevant to safety issues, including emergency response planning and measures. Learners should understand that this course cannot guarantee you a risk-free experience, but it will build on your current personal security knowledge and risk mitigation skills.

Brannvernloven med forskrift og HMS-lovgivningen stiller krav til at både eiere og brukere av bygg skal ha kunnskap om brannsikkerhet. Kurset er tilpasset kravene i ny forskrift gjeldende fra 01.01.16 og passer godt for «brannvernledere», brannansvarlige, etasjeansvarlige eller andre i tilsvarende roller knyttet til HMS. Det er ingen krav om forkunnskaper for å delta.

Hensikt:

Formålet med kurset er å øke virksomheters kompetanse om hvordan brannvernarbeidet kan gjennomføres for å sikre liv, helse, miljø og materielle verdier.

Innhold:

Følgende emner blir bl.a. gjennomgått:

– Lover og forskrifter

– Eier og brukers ansvar

– Organisatoriske og tekniske brannsikringstiltak

– Aktive og passive brannsikringstiltak

– Innføring i slukkemidler

– Brannteori

Hver leksjon inneholder en video.

This course is only available in Norweigan.

Course Description:-

This course consists of 3 modules, it explains about the IMO requirements for the OWS. The various components of OWS and the various problems encountered when using an OWS.

It explains the importance of Environmental tag seals and seal record book, the operational tests,  the 3-way valve test, the retrieval of recorded data etc. 

The Bilge management section helps to understand the importance of keeping bilges clean and assists the crew in making a bilge management flow chart so they can relate to what is causing the build-up of bilge water.

This course also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence.

Learning Objectives:-

At the end of this module, the candidate will be able to

1) Explain the various components and tests of the OWS 

2) Explain the importance of the environmental tags

3) Explain the various checks to be carried out on the OWS and the associated piping and equipment.

4) Demonstrate the OWS 3-way valve test 

5) Explain the importance of bilge management

6) Make a bilge management chart onboard.

7) Have self-confidence and self-assurance to answer third-party inspectors’ questions about Oily Water Separator or Bilge Water Management.

This course has been developed to provide learners with an understanding of the impact of pollution and waste on the environment.

The global threat of kidnap and extortion is a cause of concern for governments, law enforcement agencies and communities around the world. Many international businesses adhere to the 'duty of care' principle by providing their employees who travel regularly on business with anti-kidnap awareness training such as our CPD Approved, online Anti-Kidnap Awareness Training (AKAT) Course. This assists in the risk mitigation of a kidnap-type event by providing the learner with an in-depth insight into the levels of awareness required to maintain a 'safe environment'.

The Anti-Kidnap Awareness Training eLearning Course is aimed at those persons who either work- or live-in environments where the threat of abduction is high or are potential targets of such acts. 

This course has been written by subject matter experts hailing from UK Elite Military Units, highly experienced at operating in high-risk environments for Private Security & Private Military Companies (PSC & PMC). 

Attacks against Non-Governmental Organisations (NGOs) in high-risk conflict zones have increased exponentially over the last two decades. NGOs increasingly work in the field, providing humanitarian relief and development assistance in countries around the world. As they carry out their work, they face many serious problems. Governments or rebel groups deny them access to those in need, corrupt officials or warlords demand payoffs, and local violence threatens the safety and even the lives of field personnel.

E-læringskurset gir deg en opplevelsesrik og praktisk opplæring i presentasjonsprogrammet PowerPoint 2016. En kombinasjon av videoer, teori, oppskrifter, oppgaver og tester gjør det enkelt å lære seg de nye funksjonene og verktøyene. En komplett e-læring med både grunnleggende og videregående emner. E-læringskurset inneholder 82 opplæringsvideoer.

E-læringskurset er tilpasset Office 365.

Testene i e-læringskurset måler kunnskap før, under og etter opplæringen. Når ettertesten er bestått får du tilgang til et kursbevis i PDF-format som enkelt kan lagres eller skrives ut.

Innhold:

- Før du starter

- Utforming

- Tekst

- Bilder

- Figurer

- SmartArt-grafikk

- Diagram

- Tabeller

- Medier

- Framvisning

Bias is conscious or sub conscious preference that the mind gives to a particular person, group or anyone for a reason. During the recruitment process, most of the times an individual is preferred over the other because of various reasons, and one of them can be due to unconscious bias. So what is this Unconscious bias and how does it impact the workplace? In this module we will be gleaning on the topic of Unconscious bias at workplace.

At the end of this course, you will be able to understand:

• What is unconscious bias?

• How does unconscious Bias affect your workplace?

• What is a bias trap?

• Impact when the Recruiter overlooks the facts and goes by his instincts while hiring an individual.

• How unconscious bias can have detrimental effect on the employees?