Course catalogue

Conflict always creates uneasiness in the minds of employees and organizations. Conflict can involve sore emotions and impend relationships. Leaders experience the same emotional distress while handling a conflict situation. The most difficult situation a leader deals with is conflict management. It is observed that ill-managed conflict creates huge costs in the form of time expenditure, higher attrition, legal implications, etc. It also lowers productivity. When people are involved in conflict, they begin to recoil, stop sharing information, and take fewer risks. The result can be poor decision making. Low morale and strained working relationships can cause stress and drain employees’ energy to focus on being creative and productive. In this lesson, you will learn to deal with situational conflict.

• Identify the five stages of organizational conflict  

• Name the five styles of conflict management   

• Interpret when to use the different styles of conflict management

The course is designed for mechanical personnel and others engaged in ignition-source assessment, inspection and maintenance of mechanical equipment in hazardous areas.

Our goal is to motivate the employee to work safely and securely by providing relevant expertise.

The course will give a basic introduction to the concept of mechanical Ex protection and will therefore help the individual to find potential sources of ignition.

The course is based on IEC 80079-36 and 37, EN-1127-1 according to ATEX.

The content follow the syllabus issued from IWCF.

• General well control principles
• Risk assessment
• Hydrostatic pressure
• Formation pressures
• Primary & secondary well control
• Well control equipment
• Subsea and surface equipment
• Well barrier concept
• Kick causes
• Kick detection
• Influx characteristics and behavior
• Well control methods
• Inflow testing

Qualifying scaffolders for assembly, dismantling, modification and inspection of scaffolding with upper decks over two meters in standard alignment.

Introduction

Regulation

Planning of scaffolding

Scaffold construction

Allowable loads

anchor/wind forces

Inspection of scaffold

Report of inspection

Tag/marking

Use of harness equipment

Assemble/dismantling of scaffolding

Evaluation

Course Description:-

This Bundle consist of 23 modules; this gives an insight as to what questions to expect at a third-party inspection, and it also ensures that the candidate is familiar with the ship-specific details and the company requirements.

The modules are not exhaustive, but they will empower the candidate on dealing with third-party inspectors professionally.

The candidate will get a preview of real situations on board, and how they could deal with the situation, in case the candidate is unsure, there are options to choose from; this module has a score and a little anger meter on the top right of the screen so the candidate will be able to judge the expressions of the inspector and also get a score to know how he/she performed.

It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence. 

It will help combine your knowledge, core competency, your soft skills, your situational awareness and your attitude and empower you to be an efficient member of the vessel’s team.

It will assure the candidate on how to deal with third-party Inspectors professionally and how to handle the situation maturely. It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence.  

Learning Objectives:-

At the end of this module, the candidate will be able to

Confidently answer any third-party inspector and will be able to demonstrate or answer any question asked regarding LSA, FFA, safety procedures, environmental procedures, watchkeeping, equipment related, documentation or certification.  

Understand the responsibility and importance of having the right attitude when dealing with third-party inspectors.

Understand the consequences of a poor attitude whilst answering third-party inspectors.

Have self-confidence and self-assurance whilst dealing with third-party inspectors. 

Understand the importance of good housekeeping, accurate record keeping and complying with the Company SMS, International statutory and Flag state requirements

Course Description:-

This bundle consists of 9 modules, which include inspection of the accommodation spaces, hospital, galley and Cargo control room.

This bundle focuses on the Accommodations and the Cargo control room.

You will be guided on how to carry out various checks around the accommodation spaces, hospital, store rooms, laundry, galley, freezer rooms, Cargo control room etc. This module will also show you the most frequent checks and tests carried out by various inspectors and auditors.

It will help combine your knowledge, core competency, your soft skills, your situational awareness and your attitude and empower you to be an efficient member of the vessel’s team.

It will assure the candidate on how to deal with third-party Inspectors professionally and how to handle the situation maturely. It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence.

Learning Objectives:-

At the end of this module, the candidate will be able to

1) Carry out systematic checks and tests whilst inspecting the hospital, galley, Cargo Control room and other accommodation spaces; this will ensure that these spaces are compliant and ready for inspection.

2) Understand the responsibility and importance of having the right attitude when dealing with third-party inspectors, 

3) Understand the importance of good housekeeping, accurate record keeping and complying with the Company SMS, International statutory and Flag state requirements.

Course Description:-

This bundle consists of 16 modules, which include all the Lifesaving and fire-fighting appliances on board.

This bundle focuses on the Life-saving and firefighting appliances on board.

1) You will be guided on how to carry out various checks and tests for the emergency fire pump, various fixed firefighting systems, lifeboats, life rafts, life buoys, Emergency headquarters etc. This module will also show you the most frequent checks and tests carried out by various inspectors and auditors.

2) It will help combine your knowledge, core competency, your soft skills, your situational awareness and your attitude and empower you to be an efficient member of the vessel’s team.

3) It will assure the candidate on how to deal with third-party Inspectors professionally and how to handle the situation maturely. It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence.  

Learning Objectives:-

At the end of this module, the candidate will be able to

1) Carry out systematic checks and tests of emergency fire pump, various fixed firefighting systems, lifeboats, life rafts, life buoys, emergency headquarters etc; and ensure that these spaces are compliant and ready for inspection.

2) Demonstrate the various checks carried out on the SCBA compressor and will able to ensure the SCBA compressor is compliant in all respects, ready for an inspection and ready for immediate use.

3) Demonstrate the various checks required to be carried out for various extinguishers, fire hoses, fire hose boxes and couplings and able to ensure that these equipment are compliant in all respects, ready for inspection and ready for immediate use.

4) Understand the responsibility and importance of having the right attitude when dealing with third-party inspectors, 

5) Understand the importance of good housekeeping, accurate record keeping and complying with the Company SMS, International statutory and Flag state requirements.

Course Description:-

This bundle consists of 6 modules, which include inspection of the accommodation spaces, hospital, and galley.

1. You will be guided on how to carry out various checks around the accommodation spaces, hospital, store rooms, laundry, galley, freezer rooms etc. This module will also show you the most frequent checks and tests carried out by various inspectors and auditors. 

2. It will help combine your knowledge, core competency, your soft skills, your situational awareness and your attitude and empower you to be an efficient member of the vessel’s team. 

3. It will assure the candidate on how to deal with third-party Inspectors professionally and how to handle the situation maturely. It also serves as a refresher training before any inspection and, in turn, will boost the candidate's confidence. 

Learning Objectives:-

1. Carry out systematic checks and tests whilst inspecting the hospital, galley and other accommodation spaces, ensuring that these spaces are compliant and ready for inspection.

2. understand the responsibility and importance of having the right attitude when dealing with third-party inspectors,

3. understand the importance of good housekeeping, accurate record keeping and complying with the Company SMS, International statutory and Flag state requirements

The training shall provide competence in:

Organization of emergency preparedness

Laws and regulations

Weather reporting, communication and routines

Helicopter decks - regulations and guidelines

Dangerous goods

Aviation fuel

Emergency situations and normal operations on helicopter decks

Helicopter types

Fire theory

Extinguishing media theory

Fire practice

Protective equipment

After completing the training, the participant must be able to;

Describe the organization of emergency preparedness on offshore installations, as well as the purpose of such an organization

Use the helideck manual

Carry out communication and weather reporting by helicopter

Reproduce helicopter deck regulations and guidelines

Handle dangerous goods

Describe and perform inspections of the fuel system

Perform HLO's tasks in emergency situations and normal operations on helicopter decks

Explain helicopter types

Use their knowledge of fire and extinguishing agents to put out a fire

Use the appropriate extinguishing agent to extinguish a fire

Use protective equipment and smokediver equipment

Duration:

Duration of the course is 4 days, including the protective equipment module. The first day consists of e-learning that you complete whenever you want, outside the course center and before you meet at the course center for practical exercises.

Submission:

The e-learning must be completed in full before you attend practical training.

This course, created by ILM has been designed to help you understand and identify your own personal and professional development needs, as well as show you how to create and maintain your own development plan.

Climate change is a natural process. However, due to the burning of fossil fuels at an unprecedented rate, humans have caused accelerated climate change. This is evident from the fact that the Earth is now warmer by nearly 2C as compared to pre-industrial times. Also, by looking at the C02 levels, we can see that emissions were in the range of 280 ppm in the 18th century as compared to 440 ppm today. So why is climate change important for ESG investing? Climate change causes billions of dollars in losses each year. Ever heard of billion-dollar storms? Billion-dollar storms are extreme weather events that cause at least 1 Bn dollars in damage. Hurricane Harvey that hit Houston in 2017 caused damages amounting to USD 125 Bn. Hurricane Maria in Puerto Rico caused 90 Mn in damages. Each year, over 90 such events are experienced across the world. ESG investing has the power to systemically slow down climate change while making profits.

This training is meant for:

• ESG Investors

• Business Leaders

• Business Consultants

• If you lead Sustainability, DE&I initiatives in your organization

• Anyone who is interested in learning about ESG and Investing in ESG Stocks In this course

You will learn:

• Why climate change should be a priority for investors and businesses

• Why climate change is a key driver for ESG

• Ways in which ESG investing can have a positive impact on climate change

• Key metrics to assess the carbon performance of an organization

Welcome to the course on ESG and Sustainable Investing. ESG has become a trending buzzword in the financial world. Short for Environmental, Social and Governance, ESG criteria are increasingly being used as a way to measure the broader impact of a business on the world. In recent years, ESG investments have been on the rise. However, due to a lack of standardization, it can be tricky to decipher the ESG ratings of a company. Between different rating agencies, variable weightage is given to different aspects of a business which could make one company highly ESG compliant according to one agency and award a low rating to the same company. This course takes a look at the ways in which an investor can decode the ESG ratings of a company and make an informed decision while investing.

This training is meant for:

• Individual Investors

• Business Leaders

• Compliance Professionals

• Financial Advisors

• Business Consultants

• Anyone who is interested in learning about ESG In this course

You will learn:

• The meaning of ESG

• ESG factors to consider when investing

• How ESG ratings are awarded by agencies

• Pros and Cons of investing in ESG stocks

• ESG Investment Instruments

In today’s world of cut-throat competition, wooing the customers is the key. Regardless of what industry is a company in or what sort of products and services it sells, its customers are the most important part of the business growth. There would be no sales if you don’t have a customer base. Customer satisfaction and customer experience are the 2 most important aspects of any sales and marketing strategy.

At the end of this course, you will be able to:

• Differentiate between the concepts of customer satisfaction and customer experience.

• Interpret why it is important to focus on both the concepts.

• List the metrics used to assess customer satisfaction.

• List a few tips to improve customer satisfaction and customer experience for your brand.

Strict regulations and procedures exist for the safe and efficient operation of ships and yachts - and UK regulations and procedures may differ from those you may be familiar with in other flag vessels. This guide mainly deals with issues specific to yachts, such as operations and manning standards, and what to do about them.

This online course will help you to comply with UK requirements by focusing on the guidelines set out in 'A Master's Guide to the UK Flag (Large Yacht Edition 3)', released by the UK DfT Maritime and Coastguard Agency.  

This course aims to allow the learner to train themselves in vital regulation and procedures in the most efficient way possible - by studying each of the 14 subjects in this course, with learning consolidated via confirmation and assessment questions. 

Presentation

This training course describes the various elements of the ship's structure, the loads acting on the structure and the required strength of the ship's structure to sustain such loads.

Objectives

On completion of the training, students will be able to:

Know the typical structural arrangements of different ship types. Understand stiffened panels as the fundamental structural units in ship structures and know the different framing systems used in ship construction

Know the different types of loads acting on the ship's structure and understand the static sea pressure and the wave induced dynamic sea pressure. Understand the concept of net loading on the ship's structure, shear forces and bending moments. Get familiar with fatigue loads

Understand the stresses on ship's structure including longitudinal stresses on hull girder, stresses on primary supporting structure and local stresses and the strength of the ships structure. Get familiar with fatigue strength and understand the corrosion and the net scantling approach.

Program

Module 1 – Elements of Ship Structure

Main ship types

Materials used in shipbuilding

Structural elements: Plating, profiles, stiffened panels, midship section, web frame

Framing systems: Longitudinal framing, mixed framing, transverse framing

Breakdown of ship structures: Double bottom, side shell, deck, bulkheads, engine room structure, peak tanks

Module 2 – Loads on Ship Structure

Classification of loads acting on ship structure

Static and dynamic loads

Sea pressure

Internal loads

Net load on structure

Bending moment and shear force

Alternate loading condition

Module 3 – Strength of Ship Structure

Ship structural strength

Stress classification

Spreading of loads through the ships structure

Hull girder strength

Strength of primary structure

Finite element modelling analysis

Strength of plates and stiffeners: Stress check, section modulus, buckling strength

Fatigue strength

Corrosion of ship's structure, consequences of general corrosion

Net scantling approach

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Ship's Structure Fundamentals, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Ship's Structure Fundamentals is obtained after completing the course and passing the online test.

Gamified Course: This course is built of mini-games that put a fun twist on traditional e-Learning. Gamification makes learning interactive and engaging, making every moment enjoyable. Get ready to experience e-Learning like never before!

IOGP Life-Saving Rules: Working at Heights. An interactive, gamified course on carrying out work at height, including risk assessment, safe use of access equipment and monitoring.

Objective:

Learn the safety principles that apply while carrying out work at height, including risk assessment, safe use of access equipment and monitoring.

Course Content:

Safety principles while carrying out work at height, including risk assessment, safe use of access equipment and monitoring.

Action statements covered during this course:

• I inspect fall protection equipment

• I secure tools and materials

• I can identify a hazardous situation when preparing for working at heights

• I understand the main concerns for safety in working at heights

• I recognize and avoid hazards

Starting a new life as a student in a new and different city or country is very exciting, and while most students will have a perfectly safe and crime-free experience, it is a fact that one third of students will be a victim of crime of one sort or another during their time at college or university. The most common crimes are theft and robbery, followed by incidents involving violent physical or sexual assault. Statistics show that an estimated 20 per cent of student robberies/muggings occur in the first six weeks of the academic year, when students are distracted with settling in.  

By far the best defence is to always use common sense and awareness when in any situation, therefore this course aims to instill in the candidate an awareness that will keep them, their property, and the people around them, safe. The knowledge and preparation gained from this course can help a student to navigate their way confidently into their new life and dramatically reduce the probability of becoming a victim of crime.

Welcome to the Anti Workplace Harassment Training Course! The objective of this course is to create awareness about what a hostile work environment is and to identify behaviors that can be defined as workplace harassment, to empower individuals to speak up against hostile and aggressive conduct at the workplace.

This training is meant for:

All individuals who work in an organization

Individuals who are victims of workplace harassment and the steps can they take to stop this behavior

Individuals who may be unknowingly engaging in behavior that is considered as harassment or bullying

This course combines self-study by e-learning and classroom training with demonstrations and examples which is useful when working in explosive atmospheres.

The course is suitable for personnel who should have an introduction in potentially explosive areas, marking, equipment, and requirements.

Participants will be introduced to the relevant parts of the NEK 420, IEC 60079 standard (NEK EN 60079-standards) as well as national adaptations where relevant.

This course, created by ILM has been designed to help you understand equality and diversity at work.