Course catalogue

Brand loyalty means that consumers have a special interest in a particular brand, so when they continue to purchase such products, they only recognize the brand, thus giving up the attempt of other brands. Brands can exceed the product life cycle and are an intangible asset. In this course Dr. Jagdish Sheth provides an explains Behavioural Theory Brand Loyalty amongst many others.

At the end of this module, you will be able to:​

-List the four sub-categories of behavioral theory,​

-Describe the habitual behavior as per Howard’s Theory, and

-Explain the there types of high-risk situations

In today’s fast-paced and ever-evolving business world, creativity has become a vital skill that can set individuals and organizations apart. Creativity fuels innovation, problem-solving, and adaptability, enabling companies to thrive in an increasingly competitive landscape. In this lesson, we will explore the significance of creativity in the workplace and how it can be fostered and harnessed to drive success. Whether you’re a manager seeking to inspire your employees or an employee looking to tap into your creative abilities, this lesson will equip you with valuable insights and tools to embrace and harness creativity in the workplace.

This training is meant for:

• Anyone

Kurset tilfredsstiller Sjøfartsdirektoratets krav til opplæring gitt i forskrift 1. januar 2005 nr. 8 om arbeidsmiljø, sikkerhet og helse for de som har sitt arbeid om bord på skip (ASH-forskriften) § 2-6 og rundskriv datert 26.01.2022. "Veiledning til krav til opplæring om kjemiske lager for energi (maritime batterisystemer) om bord i norske skip".

Opplæringen av den som skal betjene, utføre inspeksjon eller vedlikehold av maritime batterisystemer i bruk om bord på skip, er en viktig forutsetning for å kunne utføre oppgavene på en sikkerhetsmessig forsvarlig måte.

Den som skal betjene, utføre inspeksjon eller vedlikehold av maritime batterisystemer i bruk ombord på norske skip skal ha

• opplæring tilpasset funksjon eller arbeidsoppgaver

• nødvendig praktisk opplæring i tillegg til den teoretiske opplæringen

• regelmessig vedlikehold av kompetanse

Målsetting

Opplæringen om maritime batterisystem skal inkludere

• risikoene og farene som bruk av maritime batterisystem representerer

• tilpasset sikkerhetsopplæring, framgangsmåter, planer og instrukser, herunder eventuelle sjekklister for å sikre maritime batterisystems tekniske tilstand og egnethet før bruk

• utstyrsspesifikk opplæring

Kompetansemål

Etter fullført opplæring skal den som skal lede eller utføre arbeidsoppgaver knyttet til å betjene, utføre inspeksjon eller vedlikehold av maritime batterisystemer

- kjenne til batterikjemi og de forskjellige typer battericeller

- kjenne til frekvensomformer

- kjenne til viktige tekniske begreper for batterisystem

- kunne redegjøre for farene knyttet til batterisystem i et sikkerhetsperspektiv

- kunne redegjøre for farene knyttet til ulike risikoer (temperatur, forgiftning og antennelse)

- kunne redegjøre for hjelpesystem

- kunne redegjøre for batterisystemets viktige og kritiske alarmer med tanke på mulig årsak til og konsekvens av alarmer

- kunne redegjøre for håndtering av farer og hendelser som kan oppstå i maritime batterisystemer

- kunne vurdere risiko knyttet til batterisystem individuelt og i samarbeid med andre

Minner på at i tillegg til dette kurset, alltid må være utført dokumentert opplæring på batterisystemet ombord i det skipet man arbeider på i forhold til den enkeltes arbeidsoppgaver. Siden det er forskjellige batterisystemer og løsninger på forskjellig skipstyper så er denne dokumenterte intern opplæringen veldig viktig å gjennomføre og ikke minst dokumentere.

Self-care involves taking care of your physical and mental health, which will in turn help you to be productive at work.

In this course, you will:

● Understand the meaning of self-care 

Learn how taking care of your physical health can help you do well at work

● Understand how taking care of your mental health can have a positive impact for your job, work, and career

Presentation

This training course provides a general introduction to materials and their basic properties. It includes an overview of metallic and non-metallic materials used in modern shipbuilding.

Objectives

On completion of the training, students will be able to:

Understand the importance of materials’ properties for shipbuilding, know the basic mechanical properties of materials and the testing procedures, be familiar with the concept of tribology, and know the two most common types of wear.

Know the main groups of steels used in shipbuilding, their main properties and places of application, and understand the difference between steel and cast iron.

Know the composition, properties and places of application of aluminium and copper alloys in shipbuilding.

Get familiar with the synthesis, structure and properties of polymers; know the most common types of polymers used and their place of application.

Understand the role of matrix and reinforcement phase in the structure of composites and know the fabrication methods of composite parts.

Program

Module 1 - Basic Material Properties

History

Structural components and materials of modern vessels

Basic material properties

Mechanical properties of materials
o Tensile test
o Toughness
o Fatigue
o Creep
o Hardness

Tribological properties of materials
o Friction
o Wear

Module 2 - Metallic Materials used in Shipbuilding

Classification of metallic materials

Steels
o Normal strength steels
o Higher-strength steels
o Steels for boilers and pressure vessels
o Ferritic steels for low-temperature service
o Stainless steels
o Steel forgings
o Steel castings

Cast iron

Aluminium and its alloys
o Classification
o Heat treatment
o Wrought aluminium alloys
o Cast aluminium alloys

Copper and its alloys
o Classification
o Brass (Copper-Zinc alloys)
o Bronzes
o Copper-Nickel alloys

Module 3 - Plastic and Composites used in Shipbuilding

Polymers (plastics)
o Classification
o Application in marine engineering

Composites
o Composition
o Classification
o Polymer matrix composites
o Processing of fibre-reinforced composites
o Structural composites

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Materials in Shipbuilding, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Materials in Shipbuilding is obtained after completion of the course and passing the online test.

With the chaging markets and customer needs, there has been a lot of change in the companies missions and hence the leadership styles. Modern leaders don't only tell people what to do, but they now also listen, collaborate, and encourage growth among their team members. In this course Dr. Jagdish Sheth discusses how a good leader is ever evolving.

At the end of this course, you will be able to:

Explain the changing role of business when it comes to generating shared value.​

Understand why we are all fishes in a digital bowl.

One of the key responsibilities of a leader is to assess team members on a regular basis. These might include post-project reviews, annual or quarterly performance evaluations, and in-the-moment feedback.  

Organizations use different parameters and tools to assess their employees. The assessments used are based on functional goals, developmental goals, innovation goals, stretch goals, or any other goals customized to the organizational needs. Irrespective of the tools you use, when it is time to assess your employees, do you rely on the data or by your perception of the person?  

As fair and factual as you believe your assessments are, you might actually be guilty of some “rater biases” that can skew your evaluations. 

• Assess if you are too lenient or halo in your evaluations 

• Find whether your evaluations are based on recency or similarity 

• Examine if you are driven by contrast or negative bias 

• Identify the central tendency and employ a technique to be objective during your evaluations

Coaching is a process, which the leaders use to help employees become more independent. There are many coaching programs available to managers these days. But the good leaders implement The COACH Model in coordination with a coaching philosophy that includes mentoring, constant two-way communication, and continuous feedback. The COACH Model is a five-step program that walks a leader through the process of coaching an associate from setting a goal to measuring their success at the end of the process. 

• Describe the effectiveness of the COACH Model 

• Explain the need to clarify goals 

• Identify obstacles and explore alternatives through brainstorming 

• Choose an action and hold the accountability

To keep your business on track it is important to have a good mutual understanding and a strong bond with the employees. It is your employees who are responsible for everything that happens in the workplace. Strong employee relations ensure perfect sync amongst the team and add stability in business which fuels continuous growth.

This training is meant for:

● Business Leaders

● Business Consultants

● Entrepreneurs

● HR Executives

● Anyone who is interested in learning about employee relations

In this course, you will:

● Understand the importance of strong employee relations in the workplace

● Identify key responsibilities of an employee relations manager

● Identify and overcome challenges of employee relations

In information technology, a backup, or data backup, is a copy of computer data taken and stored elsewhere so that it may be used to restore the original after a data loss event. Data retention defines persistent data and records management policies for meeting legal and business data archival requirements.

This training is meant for:

• Anyone

McKinsey’s 7-S model was created by McKinsey consultants Robert Waterman, Tom Peters, Richard Pascale, and Anthony Athos. It provides a framework to plan and execute mid-term organizational change. It is based on the premise that organizations perform properly when seven key elements are aligned. 

The seven key elements are structure, strategy, systems, skills, style, staff, and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization.

• List the seven elements of McKinsey’s change model 

• Identify the hard and soft elements of the factors of change 

• Use the model to change organizational behavior 

• State the advantages and disadvantages of the model

Why do we get stressed, and how does stress affect us in the long and short term? Any given situation is susceptible to different perceptions by different people. Some people find it stressful to talk to an audience, while others consider it fun.  

For an experienced member of staff, a particular task can be regarded as not very challenging, while a newly-appointed individual will find the same task extremely difficult. After the end of the module, you should have gained a better understanding of how stress affects us and how you can handle your own stress reactions.

Course Content:

• Learning outcomes

• Coping with stress

• What is stress?

• Symptoms of stress

• Positive and negative stress

• Manage stress

• Test yourself

• For reflection

• What have you learned?

• Suggestions for further reading

The goal of a supply plan is to match the demand plan. When done effectively supply and demand planning can greatly reduce costs for organizations. When supply and demand do not match, organizational costs rise. If the supply plan does not deliver enough inventory to match the demand plan, sales are lost, labor hours rise, and transportation costs increase. A supply plan that delivers too much inventory increases handling costs, storage costs, lower margins, and obsolescence. These costs are exactly why effective demand planning and supply planning are so critical for an organization to meet its financial goals.

Wellness or feeling good physically as well as mentally, is associated with positive impacts among employees.

In this course, you will:

● Understand the concept of employee wellness and its importance in the workplace

● You’re going to learn about physical wellness and how it can be achieved, and

● You’ll understand mental wellness and the role of employees and employers in achieving it in the workplace

Welcome to the course on Health & Safety Manager Role in Emergency Response and Fire Safety. Most working adults in the US spend 30% of their waking hours at work. It is the legal and moral responsibility of organizations to ensure employee safety and preparedness in times of emergencies. Workplace related emergencies include fires or explosions, medical emergencies, severe weather conditions such as earthquakes, storms or hurricanes, active shooters, bomb threats, major power failures and/or hazardous material spills. According to the results of an online poll, conducted by Cintas Corporation, it was found that less than a third of employed U.S. adults (31%) consider their workplace proactive about emergency preparedness. Each year, fire hazards cost US businesses 1 Bn dollars in losses. Health and Safety Managers need to ensure preventative measures to minimize the impact from emergencies. They also need to ensure that at the time of an emergency, people know their roles well and are equipped to take the steps to secure themselves. While having robust Health and Safety procedures in place cannot prevent risks, it can strongly reduce the negative impact of emergencies on human life.

In this course, you will learn:

• Role of a Health & Safety Manager in Business Continuity Planning

• Importance of compliance with NFPA 1600 standardization

• Identifying Hazards

• Hazard Assessment

There is a significant amount of planning that goes into ensuring goods are readily available for consumers. How does the store know to have a certain item, in a certain place, at a certain time allowing a customer to make a purchase? These are the questions demand planning looks to answer. Not only that, demand planning looks to do this as accurately as possible. Not too much and not too little, as each variance from demand negatively impacts costs. Communication from various departments with demand knowledge or consumer insights is critical for the accuracy of the plan. They are each reliant on supporting each other to formulate a demand plan that will match consumer demand and meet the organization's financial objectives.