Course catalogue

Marketing is the process of getting potential clients or customers interested in your products and services. In this course Dr. Jagdish Sheth discusses how Awareness and Accessibility play an important role in marketing.

At the end of this course, you will be able to:

Understand why we need a new perspective in marketing.​

Explain the concepts of Awareness and Accessibility as part of the 4A’s of Marketing.​

Do you feel like you can speak up in your workplace? Do you feel confident to contribute your ideas and voice your concerns? If your answers to these questions are yes, then, congratulations! You are in a psychologically safe work environment. If your answer is no, then, take this course to understand more about psychological safety.

This training is meant for:

• Anyone

Brand Revitalization is the marketing strategy adopted when the product reaches the maturity stage of product life cycle, and profits reach to their lowest. It is an attempt to bring the product back in the market and secure the customers. In this course Dr. Jagdish Sheth discusses the strateges for brand revitalization through brand repositioning.

At the end of this course, you will be able to:

Describe the five types of brand repositionings​.

List the various brand examples under each type of repositioning.

As a leader, one of your main responsibilities is to find good talent, cultivate that talent, and inspire loyalty and motivation in those talented individuals. Providing employee development is a great way to mature your staff and ensure that they stay with the organization. In this course, you will learn to provide the employees with the development they seek, using an Individual Development Plan, which is also beneficial for your enterprise.

• List the benefits of the Individual Development Plan 

• Create an Individual Development Plan

If you always do what you always did,  you will always get what you always got

- Albert Einstein 

Innovation by itself is a challenging and draining process. The unpredictability of the results of innovation adds to the stress of the innovator or innovation teams. Combining the task of innovation with a predictable process helps ease out the difficulties. This lesson focuses on the six areas which can be included in your innovation plan framework that will help you conduct the innovative team building activities in a constructive manner. You will also be in a position to identify the innovation roles and appoint the right persons to promote a flawless innovation process. Organizations that innovate new concepts using the correct framework and processes can ensure consistent industry growth. Take this lesson to learn about building innovation teams.

• Identify the six areas to include in your innovation framework 

• Describe and assign innovation roles to persons in the organization 

• Build innovation teams that drive success

The cyberscape is a constantly changing landscape. As technologies advance, so do the threats to online security. As the world becomes more digitized, companies and management teams must become more security-savvy to protect their enterprises from cyber attacks.

At the end of the course, you will be able to:

● Understand the basics of the cybersecurity landscape

● Develop a plan for your company’s cybersecurity program

● Define what threats and risks a business might face in the cyber landscape

Customers with disabilities represent a large percentage of today's consumer population. According to the Americans with Disabilities Act (ADA), over 50 million Americans have a disability, which means that approximately 18% of the population are suffering and navigating the effects of some form of disability. The U.S. Department of Labor has estimated that this population segment has around $175 billion in discretionary spending power, hence it's a market your business cannot and ideally should not overlook. Working diligently to serve these customers is not only good business, it’s your company’s legal obligation under the ADA. When you begin focusing on how to better serve customers with disabilities, making your business more accessible and inclusive, it can actually help you service all customers.

In this course, you will learn that:

● Recognize etiquette principles for providing customer service for people with disabilities

● Understand how to interact with customers with special needs through scenarios

● Design strategies for providing equal access and ensuring effective communication.

Various masks: Procedural Mask vs Surgical Mask

"“We all need people who will give us feedback. That's how we improve.” 

-Bill Gates 

Feedback is an essential part of any manager-employee relationship. However, a lot of managers are reluctant giving corrective feedback. They either fear offending the employees or damaging the good rapport built over a course of time. But feedback is essential and beneficial for the manager, the employee, and the organization as a whole. So, how do you give negative feedback? This lesson will introduce you to the technique of sharing negative feedback using the sandwich feedback approach.

• Provide sandwich feedback 

• Assess the issues to be considered

Welcome to the course on Effective Planning, Communication & Implementation of Occupation Health & Safety Programs for Managers. According to the International Labor Organization, each year, 2.78 million workers die from occupational accidents and work-related diseases and an additional 374 million workers suffer from non-fatal occupational accidents. Occupational accidents and diseases result in a 4% loss of global GDP annually. In the U.S., there are 13 worker deaths each day. In 2020, 4764 worker deaths were reported across the United States. The occupations of transportation and material moving, construction and extraction roles accounted for nearly half of all fatal occupational injuries. As managers and supervisors in high-risk industries, you play an important role in ensuring that health and safety rules are being followed at all times. This involves a number of pre-incident checks and procedures that must be followed.

In this course you will learn:

- The definition of Occupation Health and Safety

- The role of Managers and Supervisors in leading Health and Safety Programs in an organization

- Importance of development, effective communication and implementation of programs.

Organisational learning, improvement and innovation require good inter-personal collaboration. The same is true of driving change, a safe culture, an environment in which it possible to speak up and team effectiveness. There is one psychological phenomenon that is particularly important in all these things: psychological safety.  

In this module you will learn what psychological safety is, why it is essential and how you can help create it in the workplace.

Course Content:

• Learning outcomes

• Psychological safety (video)

• What is psychological safety?

• Why is psychological safety important?

• How to influence and build psychological safety?

• Case and reflection

• What have you learned?

• Suggestions for further study

Despite efforts to foster equality, gender microaggressions persist in the workplace. One of the reasons for the continued gender inequality might be rooted in the fact that discrimination has transformed into subtler forms, which are more difficult to detect and hence go unreported. But this subtle gender discrimination can be as detrimental as overt discrimination. In the case of subtle gender microaggressions, females or marginalized groups tend to internalize the experience and perceive it as their own shortcoming. Hence, microaggressions might be even more stressful than overt discrimination for the target, as it negatively affects cognitive functioning, leading to higher levels of stress, anxiety, and insecurity.

This training is meant for:

• Business Leaders
• Business Consultants
• Entrepreneurs
• Trainers
• HR Executives
• Anyone interested in learning about microaggressions
• Anyone

Å ta gode beslutninger krever kunnskap, innsikt, selvinnsikt og trening. I denne modulen får du konkrete forslag til gode grep for å bli bedre på beslutningstaking. 

Gode beslutninger har positive konsekvenser. De bidrar til at dine medarbeidere trives og presterer på sitt beste, fornøyde kunder og samarbeidspartnere.

Innhold:

• Læringsmål

• Beslutningsprosessen (video)

• Beslutningsprosessen

• D4-modellen

• Test deg selv

• Til refleksjon

• Hva har du lært?

• Tips til fordypning

Presentation

This training course provides a general overview of the MARPOL requirements concerning the protection against oil pollution from cargo spaces of oil tankers.

Objectives

On completion of the training, students will be able to:

Understand the MARPOL requirements for the prevention of oil pollution from cargo spaces of oil tankers.

Get familiar with the pollution prevention equipment required by the MARPOL Convention.

Know the requirements for survey and certification of oil tankers.

Program

Segregated ballast tanks

Double hull and double bottom

Pump-room bottom protection

Subdivision and stability

Slop tanks

Pumping, piping and discharge arrangements

Oil discharge monitoring and control system

Oil/water interface detector

Crude oil washing system

Control of discharge of oil

Oil record book part II

Ship-to-ship transfer

Survey and certification, type-approval certificates

Different survey types

Certificate

On completion of the training program, the student will be awarded:

A Certificate of MARPOL Oil Pollution from Cargo Spaces, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of MARPOL Oil Pollution from Cargo Spaces is obtained after completion of the course and passing the online test.

As an employer, are you facing resistance from employees when they are asking to return to office? And as an employee, are you reluctant to return to the workplace? In this lesson, you will learn the different strategies and methods one can employ to promote employees to return to the workplace.

In this course, you will:

● Describe the 3A model (Assess, Adjust, Address) of ensuring a smooth return to workplace

● Learn how to promote the benefits of returning to the workplace

● Understand the importance of evaluating the return to workplace plan

Presentation

This training course describes the various components of a shaft line and the different types of shafts and their couplings, the importance of shaft alignment and the various methods utilized for shaft alignment. The course provides also a brief introduction to the vibrations that may affect the shaft lines.

Objectives

On completion of the training, students will be able to:

Get familiar and understand the components of a shaft line, know the types of shafts and their couplings, understand the protection required and the shaft line components scantlings and get familiar with the required tests and certification of shaft lines.

Understand the importance of shaft alignment and the factors influencing the alignment, know the different alignment methods currently employed and understand the shaft alignment issues for installations other than the main shafting line.

Understand the different types of vibrations that may affect shaft systems, know the general principles of torsional and axial vibrations and get familiar with the vibration control methods and vibration tests and measurements

Program

Module 1 - Shaft Lines and Propeller

Shaft line components: Shafts, shaft liners, propellers, propeller cap, shaft and intermediate bearings, stern tube, stern tube bushes and seals

Couplings: Flanged couplings, hydraulic couplings, flexible couplings

Design and construction: Propeller shaft key and keyway, shaft materials, couplings materials, coupling bolts, shaft scantlings, shaft monitoring

Inspection and certification: Inspections during construction, material tests, hydrostatic tests, certification, sea trials

Module 2 – Shaft Alignment

Introduction

Alignment calculation

Required information

Factors influencing the alignment: Draught, buoyancy, rigidity of the bearing base, temperature

Alignment methods: Gap and sag method, sighting method, jack-up method, strain gauge method

Alignment verification on board

Shafts for other installations: Alignment techniques, preparation, types of misalignment, alignment methods

Module 3 – Shaft Vibrations

Torsional vibrations

Rules requirements

Vibration damper

Barred speed range

Required documentation

Calculation principles

Axial vibrations

Vibration control and tests

Certificate

On completion of the training program, the student will be awarded:

A Certificate of Shaft Alignment, issued by Bureau Veritas Solutions Marine & Offshore.

The Certificate of Shaft Alignment is obtained after completing the course and passing the online test.

New software, programs, and technological advancements are released every day. This implies that there will always be a skill gap that needs to be filled. Training employees is a practical technique to make sure that the skill gap vanishes. Employees can improve and enhance their effectiveness at work through training. Even highly trained individuals must undergo training because prior experience may not always be sufficient. Training is intended for both the current workforce and newly hired employees. Even though it requires investing money, time, and other resources, training is a valuable investment.

This training is meant for:

● Business Leaders

● Business Consultants

● HR Leaders

● Anyone who is interested in learning about the importance of learning and development

In this course, you will:

● Understand the impact of training and development

● Understand the importance of training and development

● Learn various methods of training and development

The modern workplace is often thought of as a strictly professional, rational, logical environment. Cooperation is key--personal opinions and emotions must be put aside in the name of teamwork, which may be easier said than done! No one can expect to connect with fellow colleagues the way they do their own friends or family members. One crossed word or bad mood can damage corporate relations, sometimes irreparably. The uncertainty of the business environment of today, and resulting stress that follows only adds to the pressure workers feel in performing their level best. Feeling overworked and overwhelmed is natural in the workplace, especially when it comes to dealing with change.   The purpose of this course is to illustrate ways you can overcome the emotional barriers you may face in the workplace. This course will guide you through various exercises and give you tips to help you manage your emotions at work so you can perform to the best of your abilities.